Approve or reject a request
Use OXU Pass to review and approve or reject security requests such as sign-in or sensitive actions.
Last updated
Use OXU Pass to review and approve or reject security requests such as sign-in or sensitive actions.
Last updated
When a request is sent to you:
You will see a notification
Or a request card on the Home screen
Tap Review now or open the request.
Before taking action, check:
App name
Requestor
Device & location
Time of request
👉 Only approve if the request is from you
You have two options:
Verify (Approve)
Decline
Tap Decline if:
You did not initiate the request
The request looks suspicious
👉 The request will be rejected immediately
Tap Verify to continue with identity verification
You may be asked to verify your identity using one of the following methods:
A number will be shown on another device
Select the matching number on your screen
👉 This confirms the request is yours
After number matching, continue verification using one of the available methods.
👉 Verification completes instantly
Look at the camera
Complete the liveness check
👉 Used for higher-security actions
Enter the 6-digit code
👉 You can get the code from:
OXU Pass Authenticator
Another authenticator app
If needed:
Tap Try another way
Select a different verification method
You are the one completing the verification.
Pending verification → The request is waiting for you to complete verification
Verified → You successfully completed verification
Declined → You chose to reject the request
Validation failed → Verification was attempted but failed
Expired → The request was not completed in time
Someone else must approve and complete verification.
Waiting for approval → The request is waiting for another user to review
Approved → The request was approved and verification was completed successfully
Declined → The request was rejected by the approver
Validation failed → The approver attempted verification but failed
Expired → The request was not completed in time
Tap Decline immediately
Do not approve unknown requests
Try again
Or use another method
Wait for a new code
Enter again
Tap Try another way
Use a different method
Start the action again
Request a new verification
Never approve requests you do not recognize
Always verify request details before approving
Some methods may be required by your organization
Requests expire after a short time
Confirm using:
Face ID
Fingerprint
Device passcode