Set up Biometric verification
Use biometric verification to confirm your identity using your face. This method may be required for certain security actions in your account.
Last updated
Use biometric verification to confirm your identity using your face. This method may be required for certain security actions in your account.
Last updated
Go to Profile
Select Biometric verification
Tap Start verification
You will be asked to use your camera
Your face will be recorded for identity verification
The result may be reviewed by your organization
If prompted:
Tap Go to settings
Enable Camera permission
Return to OXU Pass and continue
👉 Camera access is required to complete verification
👉 The system will check that you are a real person (liveness check)
After completing the scan:
After processing:
You will see:
“Verification under review”
If approved:
If verification fails:
Position your face inside the frame
Look straight at the camera
Follow on-screen instructions
Stay in a well-lit environment
Keep your face clearly visible
Avoid sunglasses, masks, or obstructions
Hold your device steady
The system will process your biometric data
This may take a few seconds
Your verification may be reviewed by your organization’s administrator
Copy the request link to follow up with your admin (if available)
Return to Home
Your biometric verification is completed
You can now use biometric for verification
You will see “Verification failed”
Tap Try again to restart
Go to device settings
Enable camera permission
Restart verification
Tap Try again
Restart the verification process
Make sure your face is clearly visible
Improve lighting conditions
Try again
Wait for your organization to review
Contact your admin if needed
Your biometric data may be reviewed by your organization
Verification is required before using biometric for security actions
This process cannot be skipped if required
Make sure you complete verification in one session