How to create account and password?
PreviousWhat is Oten account & what can I do with Account Management App?NextHow to manage your Oten account information?
Last updated
Last updated
Q: What's the easiest way to create an Oten account?
A: You have two options:
Sign up with Google: This is the fastest way. It uses your existing Google info with one click.
Sign up with Email: Manually enter your email and create a password. You will need to verify this email.
Q: What's the first step in signing up?
A: You must choose your account type: Personal (for individuals) or Business (for companies and teams).
Q: What are the password requirements?
A: Your password must have at least 8 characters, including an uppercase letter, a lowercase letter, a number, and a special symbol (like !@#$%).
Q: Why do I need to verify my email?
A: This is a security step to confirm you own the email address. After signing up, we send a 6-digit verification code (OTP) to your inbox.
Q: What do I do with the verification code?
A: Check your email, enter the 6-digit code on the verification page, and click "Verify" to finish.
Q: I didn't receive my code! What now?
A:
Check your Spam or Promotions folder.
Wait up to 60 seconds, then click the "Resend OTP" button.
Q: How long is the verification code valid?
A: Each code is only valid for 5 minutes. If it expires, you must request a new one.
Q: What if the code is wrong or expired?
A: Simply click "Resend OTP" to get a new, valid code.
Q: Any tips for a smooth registration?
A:
Use a valid email you can access right away.
Create a strong, unique password.
Complete the email verification immediately.
Avoid using public or shared computers.